I called Batylin Plumbing initially when our hot water heater went out. The woman that answered the phone, Jessa, was not only knowledgeable and professional, but sympathic to our panic reguarding our flooded basement. Vladimir, (who came to do the work), is a Master Plumber, which is very rare to actually have an professional of his calibre show up when you make a service call to a plumbing company. His work was ethic is like none I’ve ever experienced in my 65 years! He installed our water heater, in a timely manner, and did not leave a mess like other plumbers have over the years being a homeowner. He was professional, knowledgeable, and most of all someone that I trust.